How to - The Little Haven Hotel

A little guide on troubleshooting

Troubleshooting Guide

Thank you for purchasing a gift voucher from the Little Haven Hotel.

If you’re having any trouble finding or downloading your voucher, here are the different ways you can access it:

Example of a Voucher

Once your payment is complete, your gift voucher will appear immediately on the screen.
You can download it straight away from this page.

A copy of your gift voucher is automatically sent to the email address you used at checkout.
If you don’t see it within a few minutes, please check your Spam or Junk folder, just in case.

If you chose to create an account when checking out, you can log in anytime to access your voucher:
Go to My Account
Log in with your details
Navigate to your Downloads section
Download your voucher from there

Yes! Even if you didn’t create an account, your voucher will still be available on screen after checkout and also emailed to you.

First, check your Spam/Junk folder. If it’s not there, please get in touch with us at info@littlehavenhotel.com and we’ll be happy to resend it.

No, an account is not required. Your voucher is valid whether you checked out as a guest or with an account.

If you need further assistance, please contact our team at 0191 455 4455. We’ll make sure you receive your voucher quickly.